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Privacy & cookies

Privacy & cookies policy

How we handle your information, and how we use cookies on this site.

Effective from 1 February 2018

Outback Africa is committed to ensuring that your privacy is protected.

Any information you provide will only be used in accordance with this privacy statement. Outback Africa may change this policy from time to time by updating this page, so please check it periodically to ensure you remain happy with any changes.

Who we are

Our website address is www.outback-africa.net.

This privacy policy sets out how Outback Africa uses and protects any information that you give us when you use this website. Should we ask you to provide information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • Name and job title;
  • Contact information, including email address;
  • Demographic information such as postcode, preferences and interests;
  • Other information relevant to customer surveys and/or offers.

How we use your information

We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;
  • To improve our products and services;
  • To periodically send promotional emails about new products, special offers or other information we think you may find interesting, using the email address you have provided;
  • From time to time, to contact you for market research purposes — by email, phone, fax or mail;
  • To customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic, or lets a site know when you visit it. Cookies allow web applications to respond to you as an individual: the application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic-log cookies to identify which pages are being used. This helps us analyse data about web-page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis, after which the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer, or to any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can usually change your browser settings to decline them if you prefer. This may prevent you from taking full advantage of the website.

Call tracking and recording

We use telephone tracking numbers to link a caller to the marketing channel they originated from; this is done using cookies, and you can choose to decline cookies if you would prefer not to be tracked. We may record calls for training or monitoring purposes.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to complete a form on the website, look for the box you can tick to indicate that you do not want your information used by anybody for direct-marketing purposes;
  • If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by writing to or emailing us at info@outback-africa.net.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting.

You may request details of the personal information we hold about you under Law No. 2010/012 of 21 December 2010 on cybersecurity and cybercrime in Cameroon. A small fee will be payable. If you would like a copy of the information held about you, please write to:

Outback Africa
Stade Mpindo PK 12
Douala – Cameroon

If you believe that any information we hold about you is incorrect or incomplete, please write to or email us as soon as possible at the address above. We will promptly correct any information found to be incorrect.

A question about your data?

Get in touch and we will be glad to help you exercise any of the rights described above.

Contact us